Appraising in Delaware, the Blog...

Communication With Clients. Are You Doing Enough?
November 23rd, 2021 9:12 AM

Communication is key in our daily lives, it helps us move forward, get things done and conquer each day. Without communication we would be constantly running into our friends or families plans, misunderstanding them and generally having a difficult time. 


We see it all the time in the appraisal world, even when we have good communication the clients want to know everything. They want to know when appointments are scheduled, when the inspection is done, when you think you will be getting the report back among a number of other things. And the emails ping in daily asking you about all of these things can get overwhelming, especially if you are working without an assistant. 


Shouldn’t they trust you to get the work done when you promised? Isn’t it annoying that they are constantly breathing down your neck? Sure! It would be a big fat lie if I said no. But the saying “one bad apple ruins the bunch” is true. We may be doing all we can to get our work submitted in a timely manner and we may be updating as much as possible but even still the emails come in because at some point someone cut corners and now we must all be reminded. 


So while it can be difficult and sometimes angering to get an update email for the 4th or 5th time just grin and bear it. Communicate as openly as possible and keep doing the hard work you know you can do. Also, it doesn’t hurt to ask for more from the clients who tend to make working for them a little more difficult. Ask for an extra $50 or $100 when you know that your time will be taken up by questions and revisions and emails that might not actually be needed. Your time is precious, get what you deserve. 



Posted by Patti Persia on November 23rd, 2021 9:12 AMPost a Comment

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