Appraising in Delaware, the Blog...

Think about a time you went to a well frequented restaurant or bar and you had the best  service, what did you do? Probably told a few friends about it and made sure to go back. You  may have even asked for the same person to serve you. Now think about a time when you had  really rotten service, your waiter or waitress was rude, they forgot things, your order was  wrong and overall your experience left you wanting a whole lot more. What did you do then?  You more than likely told everyone you knew, you wrote reviews and asked for the manager  and swore you would never go back.  

We are no different in our appraisal world, especially is we are working with private/personal  appraisals. In our office we do estates, divorces, potential listing prices and a lot more and  while it is always important to make a good impression while working those personal appraisals  are 100% the most important when it comes to good customer service. They are your repeat  customers and they are the ones who will talk about you to friends and neighbors if they ever  need an appraiser.  

Yes, we won’t always get it right and we cannot make everyone happy but when you do the  work comes to you. And if it’s possible, if there is a bad taste left for a client going the extra  mile in talking to them and explaining how you got to your final number can go a long way. It’s  all about taking time and being up front about information.



Posted by Patti Persia on April 26th, 2021 10:59 AMLeave a Comment

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March 29th, 2021 11:49 AM

The life of an appraiser is almost always buzzing in one way or another. When your job revolves  around homes and what’s considered new or intriguing you are always on the lookout for the  things that catch your eye. Not to mention an outing to the grocery store can double as a time  to stake out comps or get a feel for a neighborhood you might be doing an appraisal for.  

It’s easy to get wrapped up in go, go, go but at some point, you need to take a break. It’s  important to find something you enjoy and give your mind and body some time to just relax,  especially in this market. At least in our area, we are getting so many requests that we are  struggling to find a place to put them.  

So, if nothing else just schedule an hour of “you” time. Take off your appraiser hat and enjoy  your family, friends, or even a night out on the town so that you can come back the next day  ready to push forward.  


Posted by Patti Persia on March 29th, 2021 11:49 AMLeave a Comment

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