Think about a time you went to a well frequented restaurant or bar and you had the best service, what did you do? Probably told a few friends about it and made sure to go back. You may have even asked for the same person to serve you. Now think about a time when you had really rotten service, your waiter or waitress was rude, they forgot things, your order was wrong and overall your experience left you wanting a whole lot more. What did you do then? You more than likely told everyone you knew, you wrote reviews and asked for the manager and swore you would never go back.
We are no different in our appraisal world, especially is we are working with private/personal appraisals. In our office we do estates, divorces, potential listing prices and a lot more and while it is always important to make a good impression while working those personal appraisals are 100% the most important when it comes to good customer service. They are your repeat customers and they are the ones who will talk about you to friends and neighbors if they ever need an appraiser.
Yes, we won’t always get it right and we cannot make everyone happy but when you do the work comes to you. And if it’s possible, if there is a bad taste left for a client going the extra mile in talking to them and explaining how you got to your final number can go a long way. It’s all about taking time and being up front about information.
As I’m sure most appraisers have read throughout a multitude of appraising blogs, and we know in the back of our minds – we are solitary creatures most of the time. We enjoy being busy, staying in control and outside of the actual inspection we like to keep our contact with other people to a minimum – at least face to face. It’s our thing you could say.
This means that on way too many occasions we are running ourselves ragged and end up turning down work that could be making us more money, improving relationships with AMC’s and allowing us to do more personal appraisals for word-of-mouth advertisement.
Of course, there are things that come with having employees like vacation time, teaching them the ropes, insurance, figuring out how you want to be as a boss – the list is endless. But if you think about the amount of time even just one employee could save you the benefits are endless.
Just picture all of the things you could be handing over to someone else. Answering phones, setting up appointments, handling the data input, following up with clients – it’s another endless list of small things that add up big time.
If you are on the verge of deciding whether or not having staff under you is right, this is your sign. It doesn’t have to start off big, just one person for even just a few hours a day could be more than enough to take some of the weight off of your shoulders. Allow you time to breathe and really dig in further to the parts of appraising that you love.
The life of an appraiser is almost always buzzing in one way or another. When your job revolves around homes and what’s considered new or intriguing you are always on the lookout for the things that catch your eye. Not to mention an outing to the grocery store can double as a time to stake out comps or get a feel for a neighborhood you might be doing an appraisal for.
It’s easy to get wrapped up in go, go, go but at some point, you need to take a break. It’s important to find something you enjoy and give your mind and body some time to just relax, especially in this market. At least in our area, we are getting so many requests that we are struggling to find a place to put them.
So, if nothing else just schedule an hour of “you” time. Take off your appraiser hat and enjoy your family, friends, or even a night out on the town so that you can come back the next day ready to push forward.
Could you buy a house for $800? In the 1920s you could, just call Sears for a free catalogue. Do you know any Sears homes?
The quick and easy answer is yes they can. I know it may be difficult news to swallow because typically being an appraiser gives you a lot of wiggle room on everything from schedule to fees and even dress codes. It’s a good job to be in if you like to make your own decisions.
Now this will vary from AMC to AMC and will be a much bigger issue in cities or towns with higher profile people. On average, our appraiser here in Delaware can do as she pleases with her dress code, especially during covid because a lot of the homes are empty or she has been doing a lot of drive by appraisals. We also don’t have a ton of celebrities or billionaires who may require a more professional look here in Delaware, although we do our best to be professional no matter the client.
The one good thing is that as business owners and the one in control of the appraisals, we can say no if we feel the AMC’s are asking too much. Yes, we may be losing a client or appraisal fee or an AMC depending on how strict the ask is (are they going to ask this every time or was it a one time deal). But there are a ton of AMC’s, local banks and even personal appraisals that will come along.
So do what feels right to you as the appraiser. If the AMC is asking for a suit and tie and it’s because it’s a high profile individual that will typically mean more work for you in the long run - not just the comfort of choosing your clothes so if you think you deserve more in compensation ask. If you don’t want to do it, just say no.
If you're a home seller or a real estate agent and haven't been able to sell your home, consider getting an appraisal!
1. Get Accurate Square Footage For an Accurate PriceIf you don't know what the accurate heated and unheated living area of the home is, you will not be able to determine the most accurate value for it. So getting an appraisal will help.
2. Take Into Consideration Solds and Listings That Have Occurred Since the ListingIf you want to sell your home, then getting a more accurate list price that reflects the current market will help you. If there are other similar homes for sale that are priced more competitively than yours, they're probably going to sell more quickly.
3. Get a Fresh Set of Eyes From an Unbiased Third PartyBringing in an appraiser who has a fresh and unbiased perspective on your home could result in arriving at a price that is based on the market rather than what you think your house may be worth.4. Use a Floor Plan as a Selling ToolKnowing where rooms are located and the flow of the home can help buyers envision where their stuff will go, which can help sell your home quicker!5. Market it as a "Pre-appraised" HomeA home seller will have peace of mind knowing that the likelihood of their deal falling through due to a low appraisal will be decreased by getting a pre-listing appraisal.
A home appraisal is the process of evaluating a piece real estate (can be a residential, commercial or industrial building built on land) and all it’s features to come up with a value of that property. An appraisal is normally performed by a professional appraiser who is trained to provide their opinion as to the value of the real estate and its building.
A home inspection is the process whereby a home inspector examines a home and all its major components to determine the quality of the components and also provides estimates of the longevity and usefulness of the components.